Hospitality

Businesses in the hospitality sector use “desk-less” workers—front desk staff, servers, cooks and housekeepers, to name a few—more than companies in other industries. These workers don’t spend too much time in front of a computer; however they still need to access email, company portals, HR information, schedules and other information.

Cloud computing is ideal for delivering such information to employees over shared computer resources or even via personal computing devices, remotely and in the field. According to a new report from hospitality technology trade association Hotel Technology Next Generation (HTNG), more than 80% of the participating hospitality IT executives were willing to share applications for guest-room device management, concierge, point of sale, housekeeping, facilities management, back-office and human resource functions.

Hospitality applications and data can be hosted centrally using a managed solution like RapidScale that offers failover and recovery capabilities on a pay-per-use basis. RapidScale provides cloud computing solutions with flexible acquisition options to fit a variety of budgets. Based on standards, our solutions simplify compliance with industry regulations, such as PCI. Our around-the-clock monitoring and support are ideal for businesses that operate 24x7 and have a strong focus on customer satisfaction and repeat business.